
FAQS: Terms & Conditions, Refunds, etc
Answers to your questions about refunds, returns, usage rights, so you can buy Cannery products with confidence.
Because all Cannery products are digital downloads, they can’t be returned, refunded, or exchanged once delivered. All sales are final, so please double‑check your cart before purchasing.
That said, your experience matters to us. If you’re unhappy with your product for any reason, reach out and we’ll talk it through and do our best to make it right.
If you experience a technical issue — like a broken link or missing file — contact us right away. We’ll make sure you receive the correct files promptly.
No. All Cannery digital products are for personal or organizational use only. Redistribution, resale, or sharing of files is not permitted.
You’re welcome to print or photocopy Cannery worksheets and presentation materials for use within your own team, classroom, or organization. That’s part of what they’re designed for — helping you run great sessions without extra hassle.
While you can use the materials freely in your sessions, you cannot:
- Share or forward the digital files
- Upload them to shared drives or public platforms
- Resell, redistribute, or publish them as your own content
- Remove Cannery branding or claim authorship
All digital items credit The Cannery as the content creator.
No. Most Cannery products are ready‑to‑use and credit The Cannery as the content maker. (Sorry — we make you look like a superstar presenter, not a superstar content creator.)
If you’re interested in adding company or organization‑specific branding, or you need a fully customized presentation, please contact us to discuss your needs for a custom‑made Cannery presentation.
All Cannery products, designs, and materials are owned by The Cannery.
Yes. We only collect the information needed to process your order and communicate with you. Payment details are handled securely by our e-commerce platform.
We’re not responsible for how materials are used or interpreted or your performance. Cannery products are provided “as is” for educational and creative use
You may email us at: info@thecannery.solutions